Hours & Services
Before You Start
- Providing the service on-site will include transportation fee (conditions apply, see below for details).
- Providing the service remotely requires use of special software called AnyDesk™ allowing remote access to your device.
Hours & Service Areas
Israel Standard Time – excluding Fridays, Saturdays, holidays & the day before holidays
(All work will be done at the times stated below unless it is urgent and the conditions stated here are met.)
- Sunday through Wednesday: 13:00 to 20:00 (1:00PM to 8:00PM)
- Thursday: 13:00 to 16:30 (1:00PM to 4:30PM)
Service Areas
NEW! Now providing most areas in Israel with on-site service!
Please note that for on-site service, the customer is required to pay for transportation using the service of their choice.
Public transportation is not included and will not be used as transportation.
Due to the present security situation in Israel, certain areas may not be included and certain services may be limited or not available depending on your location and the situation on the day you wish to receive them.
Included areas, all prices and fees, and all information on this website are all subject to change at any time without any notice of any kind.
Our Services
While we strive to complete all services as quickly as we can as stated above under “Hours and Service Areas”, the times listed below are for reference only and may not be accurate.
Take advantage of our introductory offer and receive a 40% discount on your initial purchase of the services listed below! * **
Simply mention the code “ccsts613” when speaking to us via email or WhatsApp.
Only 5 coupons left!
*Restrictions apply as per below.
- Limit of 3 hours of service and limit of 10 CDs for transfer at discounted rate.
- One-time Speedup is not included in the discount.
- This discount may not be combined with any other offers or discounts.
- This discount is for new customers only.
- This only applies to the first service call – i.e. if we perform 2 hours of General Hourly Rate or other service, the discount will be applied, but for the next time we provide the same customer with the same or a different service, the full price must be paid.
**This promotion is available to the first 10 customers and ends on Wednesday, Monday, January 26th, 2026 or when coupon code is used up, whichever is first.
General Hourly Rate
200.00₪
This is the rate charged for all services we provide unless otherwise specified.
Work hours will start upon entering the vehicle for travel to the customer’s location for each visit, or, for remote services, at the time the initial connection is established for each session.
This does not include the price for transportation or any additional supplies that may be required.
New Printer Setup
Our service sets up and configures your new printer to work with your computers, smartphones, and tablets.
Usually 30 – 45 Minutes
New Computer Setup *
Setting Up and configuring your new computer or laptop.
* Optional data transfer included from another fully working and undamaged computer. This can take anywhere from a couple hours to a week and will cost an extra 350₪ in addition to the price charged for the new computer setup.
Usually 20 minutes to an hour
One-Time Data Backup *
Our service offers reliable data backup solutions for undamaged devices.
* If you require a USB drive for storage, an additional fee will apply (the price of the drive required for transfer).
Data Transfer *
Our service provides comprehensive data transfer from a fully operational, undamaged computer to a new device.
* While we strive for complete data migration, certain programs or files may not be transferred seamlessly due to various factors. In such instances, a designated folder and text document on the destination computer’s desktop will contain any data that was unable to be transferred by the standard data transfer process.
PLEASE NOTE: This service is Not provided on-site. Both the original computer and the destination computer must be brought to our location for this service.
Usually 2 to 14 days
Audio CD Transfer
8.00₪
Preserve your music collection by transferring your audio CDs to digital format. Bring your own MP3 player, USB drive, or memory card.
For bulk orders of 20+ CDs, price is 5 NIS per CD.
Amount of time for the copying process to be completed will be at our discretion.
International Shipping Notice:
International customers must ship CDs to us and cover return shipping costs and insurance, if desired. We are not liable for any losses or damages of any kind during transit or before the discs are in or after they leave our possession as defined by us.
Please be aware that due to the current security situation in Israel, there may be severe delays in any shipping to or from us.
These delays are completely outside of our control, and we apologize for any inconvenience they may cause.
As a courtesy to our customers there will be no extra charge for orders shipped from outside Israel due to these delays (i.e. if the package with the CDs gets delayed and we have to process the discs outside of normal hours because of this and similar situations), and if you have more than 20 CDs, we will give you an additional 20% off the bulk discount for international customers.
If you choose this service and have more than 20 CDs, please mention the extra discount when speaking to us. This discount applies to the first 25 CDs only and any extra CDs will be the regular price (5NIS per CD).
Simple Internet Filter
50.00₪
Protect your network with an adult content filtering service.
Powered by Cisco Umbrella FamilyShield and Google, setup is quick and easy and there are no recurring charges.
Usually 10 – 15 Minutes
Advanced Internet Filter
120.00₪
Customizable internet filtering service.
Powered by Cisco Umbrella FamilyShield and Google, allows either preset or customizable blocking, and no recurring charges.
Please note that this service does not work on all systems and if we are unable to get it working within about 30 minutes, we will stop and you will not be charged.
NEW!
We are now offering an optional add-on for this service where we will manage the filter for you. All you have to do is tell us when you would like to block or unblock something, send us what you eould like done, and we will take care of it for you within 5 business days. The price for this add-on is 5 NIS per website blocked/unblocked.
Usually 30 – 45 minutes
One Time Speedup
400.00₪
One time computer speedup and maintenance service.
Please note: The speedup is not guaranteed due to many factors including but not limited to; age of the computer, programs currently installed, hardware specifications, operating system, and the speed of your internet service provider.
Usually 1 – 3 Hours
How-to Document
100.00₪/per document
A document created for you with step-by-step instructions with graphics on how to do what you have requested.
Please note: Use of this service is subject to the acceptance of the extra Terms and Conditions and Disclaimer stated Here.
In addition, payment will not be accepted until we confirm the request.
This service is only provided for certain things, and we fully reserve the right to deny any request.
Within a couple weeks
